Over 40% of Homeowners Haven't Reviewed Their Insurance Policy in Over a Year — Here's Why That's Risky
Realtor.com · Cassidy Horton · 24 August 2026

TL;DR
A new survey by VIU by HUB found that 41% of home and auto policyholders haven't updated their coverage in more than a year, and 20% haven't changed anything since first taking out their policy. Among those who've filed a claim, one in three said their cover fell short — and 14% received nothing at all. Automatic inflation adjustments built into many policies don't account for renovations, rising construction costs, or changes in how a property is used. Experts warn that the most common mistake is only checking the premium on a renewal notice rather than verifying whether the dwelling limit actually reflects what it would cost to rebuild today. A five-step annual audit — covering rebuild costs, claims-payment basis, deductibles, exclusions, and life changes — is recommended.
Our take
While this survey is US-based, the underlying risk is just as real for South African homeowners. Local building costs have climbed sharply in recent years, and many homeowners' policies are renewed on autopilot without checking whether the sum insured still reflects true replacement value — not market value, not bond balance. For SA homeowners, a few local angles are worth noting. Sectional title owners should verify what the body corporate's master policy covers versus what their own contents and improvements policy needs to fill in. Those in high-risk areas — coastal properties exposed to storm damage, or homes in flood-prone suburbs — should scrutinise exclusions carefully, as standard policies often exclude flood damage entirely. Landlords renting out property need to ensure their policy reflects rental use, since standard homeowners cover may be void if a tenant occupies the property. Buyers who've recently renovated should notify their insurer immediately — undisclosed improvements can give an insurer grounds to reduce or reject a claim. The practical takeaway: schedule an annual review with your broker before your renewal date, not after. Ask specifically what it would cost to rebuild your home at today's rates, and make sure that figure — not the purchase price — is what your policy covers.
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